Terms and Conditions

Custom packaging Terms and Conditions detail design, production, delivery, and client responsibilities.

Terms and Conditions for Custom Cone Sleeves

Welcome to Custom Cone Sleeves! By accessing or using our website, products, and services, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before using our site. If you do not agree with any part of these terms, please do not use our website or services.

  • General

These Terms and Conditions govern your use of the website and services provided by Custom Cone Sleeves. By placing an order with us, you confirm that you have read, understood, and agree to these Terms and Conditions in full.

  • Product Information

Custom Cone Sleeves specializes in producing customized ice cream cone sleeves for ice cream parlors, shops, bars, restaurants, event organizers, and hotels. All products are made according to the specifications you provide. It is your responsibility to ensure that the details of your order (design, size, color, and quantity) are accurate and meet your requirements.

  • Customization and Printing

All customization requests, including printing preferences and designs, must be submitted clearly at the time of ordering. We are not responsible for any errors or inaccuracies in the artwork provided by the customer. If you require design assistance, additional fees may apply.

  • Sample Approval

Upon request, we provide digital proofs of your design for approval. It is your responsibility to carefully review and approve the sample before production begins. Once approved, no changes can be made, and any errors in the approved design are the customer’s responsibility.

  • Pricing and Payments

All prices listed on the website are in [insert currency] unless otherwise stated. Pricing for custom orders may vary based on the specifications and quantity requested.

  • Payment Terms

Full payment is required before production begins. We accept the following payment methods: [insert payment methods, e.g., credit cards, bank transfers, etc.]. By submitting your payment information, you authorize us to charge the agreed amount for your order.

  • Taxes and Fees

You are responsible for all applicable taxes, duties, and handling fees related to the purchase and delivery of our products.

  • Shipping and Delivery

We ship custom cone sleeves to locations within [insert delivery regions]. Shipping costs are calculated based on your location, order size, and weight. Delivery times are estimated based on production schedules and shipping carriers, but we are not liable for delays caused by carriers or unforeseen circumstances.

  • Returns, Refunds, and Cancellations

Since our products are customized, returns are generally not accepted unless there is a manufacturing defect or an error on our part.

  • Defective or Incorrect Products

If you receive defective or incorrect products, you must notify us within 7 days of receipt. We will investigate the issue and, if applicable, provide a replacement or refund at our discretion.

  • Cancellations

Once an order is placed and production has begun, cancellations are not permitted. If you need to cancel your order, please contact us as soon as possible, and we will determine if it is possible to halt production. Any production costs incurred up to that point may be deducted from the refund.

  • Intellectual Property

All content on this website, including text, images, logos, and designs, is the intellectual property of Custom Cone Sleeves. You may not copy, distribute, or use any content for commercial purposes without our express written permission.

  • Limitation of Liability

To the fullest extent permitted by law, Custom Cone Sleeves shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use our products or services. This includes, but is not limited to, any loss of profits, business interruptions, or other commercial damages or losses.

  • Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of [insert country/state]. Any disputes arising out of or in connection with these terms will be subject to the exclusive jurisdiction of the courts of [insert country/state].

  • Changes to Terms and Conditions

We reserve the right to amend these Terms and Conditions at any time. Any changes will be posted on this page, and it is your responsibility to review these terms periodically.

  • Contact Us

If you have any questions about these Terms and Conditions, please contact us at sales@customconesleeves.com

+1 (848) 217-3944.